When you launch a new product or service, it’s very exciting when people use it and like it. It’s even more exciting when they stumble upon your service through their own search because they have a need to fill, and you’ve filled it for them.
Brian Foos is a third-generation funeral director in Northern Ohio. Along with his son J.J., Brian operates two funeral homes there: Foos & Foos in Bellevue, OH and Foos – Klein in Clyde, OH. They also operate Northern Ohio Monuments in Bellevue, OH.
We noticed Brian began adding RestingSpots regularly, so we reached out to him to get his feedback on the platform. In his own words:
“We feel RestingSpot is going to be an invaluable tool for us. After we mark the grave at the time of the service, we can now use this app for after the service work that we are called on to do. We can now easily share the location with our setting crews to deliver the monuments, the final date sand blasting crew, no more searching the cemetery or taxing our brains trying to remember the exact location. With hundreds of funeral and monuments a year, RestingSpot is a game changer.
After the committal and as people are leaving, we begin to mark the grave and tell the family what we are doing. We are having a great response from the families we serve. It’s a little value added item we can do to set ourselves apart from the competition. And, at no cost to us.”
As with any new service, RestingSpot has had a few unforeseen hiccups that we didn’t plan on having. However, as Brian graciously notes:
“I’m sure the bugs will be addressed quickly. Brett and Scott have been very open with the suggestions I have given them. The web site needs some improvement to be easier for families to add their own information, but here again I’m sure as suggestions and ideas come in they will be utilized.”
We thank Brian for his comments, and we wish the Foos family and everyone a very Happy Labor Day Weekend!